Privacy Policy


1. DATA CONTROLLER AND PURPOSES


In accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD), we inform you that INDAWS BUSINESS SOLUTIONS, S.L. is the DATA CONTROLLER of the personal data provided by the USER, which will be processed for the following 


PURPOSES:


  • To respond to your requests for information and questions that you raise through the contact forms or any other means of communication.
  • To manage your requests to carry out a demo of the product on the date and time selected in the calendar.
  • To carry out the contracted services and maintain contact with you on any issues relating to them (billing and collection, maintenance of services, resolution of incidents, as well as carrying out the appropriate commercial, administrative, fiscal and accounting management).
  • In any case, when you fill out any of our forms, your data will be incorporated into our database and we will be able to send you information about other services, products and activities that may be of interest to you. However, you may withdraw your consent at any time.
  • Likewise, they will be used to find out your opinion, send satisfaction surveys and carry out statistical studies.


The CONTROLLER informs you that the data requested through the website will only be mandatory when so stated, although failure to complete them may prevent the correct provision of the service. Therefore, if not all the data is provided, there is no guarantee that the information and services provided will be completely tailored to your needs.


The USER guarantees that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes to them.


2. LEGAL BASIS


The legal basis for the processing of your data is your consent and the need to apply pre-contractual measures to respond to the queries raised, as well as, in the event of formalizing your relationship with us and contracting our services, the application of the contractual measures that govern said services and the development of the same.


3. CONSERVATION PERIOD


For no longer than necessary to maintain the purpose of the treatment (including the obligation to keep them during the applicable prescription periods) and when they are no longer necessary for this purpose, they will be deleted with adequate security measures to guarantee the pseudonymization of the data or the total destruction of the same.


4. PLANNED TRANSFERS


Your data will not be transferred to third parties without your consent. 


5. RIGHTS OF THE INTERESTED PARTY

The rights that assist the USER are:


  • Right to withdraw consent at any time.
  • Right to access, rectification, portability and deletion of your data and to limit or oppose its processing.
  • Right to file a claim with the control authority (www.aepd.es) if you consider that the processing does not comply with current regulations.


You can exercise these rights by contacting INDAWS BUSINESS SOLUTIONS, S.L. at the email address info@indaws.es , proving your identity.


6. SECURITY MEASURES


In accordance with the provisions of current regulations on personal data protection, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are treated in a lawful, fair and transparent manner in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are treated.


The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the USERS and has communicated to them the appropriate information so that they can exercise them.


7. PERMISSIONS THAT WILL BE APPLIED IN THE APP


We need to request some system permissions that involve personal privacy to ensure that certain functions in the application can be used normally. We will request permission from you when you use these features, and we will only access your personal information after obtaining your permission. Information. If you do not need to use these features, you can decline permission; if you have never used these features, we will not request permission from you and will not access your personal information.


The permissions we will request and the functions corresponding to these permissions include:


  • Allow writing to external storage: When you save attachments to a task on your phone, we will request this permission. After authorization, you will be able to download the task attachments to your phone locally.
  • Allow camera access: When you want to upload an image attachment, you can upload it from your camera, then we will request this permission. After obtaining authorization, you will be able to take photos and use the image to upload as a task attachment. Of course, you can decline it, which will not affect the normal use of the application.


For more information about privacy guarantees, you can contact INDAWS BUSINESS SOLUTIONS, S.L. at info@indaws.es